Guides and checklists, checked at the source.
Each guide below quotes the instrument or the Commission page it relies on, links to it, and records the date we opened it. Filter by what you are working on.
6 resources
Six questions about your service, and a prioritised plan built from your own answers and dates.
Read →Stage 1 audit: an evidence checklistWhat a Stage 1 audit looks at, and the evidence to have ready for each part.
Read →Module 5A: what the SIL standards ask for, and how to prepareThe four Module 5A standards, where the wording lives, and what demonstrates each.
Read →Support coordination file review checklistPlan, agreements, budgets, decisions, referrals, outcomes and case notes — file by file.
Read →Policy versus evidence: a policy says what you will do, evidence shows it happeningFive policy-to-evidence pairs, and how an auditor tests operating effectiveness.
Read →Corrective action template, with a worked exampleA seven-field record built on the scheme's own definition, with a worked example.
Read →Also on this site
A free document you can draft now, every title in each kit, the first-week guide and the pages that say plainly how we work.
One real policy from our kit, drafted with your details on screen — no email needed to see it; the Word file goes only to the address you type.
Draft it now →The Complete SIL Kit — every title listedThe document catalogue, generated from the kit itself and grouped by type, so you can check what is inside before you pay.
See every title →The Support Coordination Kit — every title listedThe 0106 catalogue, generated from the kit itself, with previews of real pages.
See every title →Your first week — the implementation guideSeven walkthroughs laid out as a week: Home, your plan, Library, worker evidence, incidents, complaints, Ethan.
Read the guide →Ethan — what he does and where he stopsAsk and Prepare, the limits stated on every answer, and the decisions that stay yours.
Read about Ethan →Security, plainlyWhere your records live, how you get in, what we do and what we do not claim.
Read the security page →Your dataExport, cancel, delete and retention in plain language.
Read →RoadmapWhat is coming, and what is only under consideration.
See the roadmap →What’s newShipped items only, dated.
See the release notes →