Available work and planned improvements.
Plan your purchase around what is available today. Planned work has no promised delivery date.
Available in the current portal
Both plans include a baseline library of 14 policies and procedures, the core quality-work journey and saved weekly readiness reviews. Business adds bulk document preparation, team coordination and management oversight. Specialised document kits are sold separately; a purchased kit remains yours under its licence independently of a software subscription. Saved organisation work is stored on the Sydney application server and can be accessed on another device by authorised members. Monthly and yearly paid signup, automatic renewal and visible Billing settings are available.
Calendar export and email reminders: planned
Calendar integrations, calendar-file export and automated email follow-up remain planned improvements. The earlier October labels were estimates; they are not a delivery commitment or a current plan inclusion.
Broader rostering and invoicing: under development
Further rostering and invoicing work is being developed. Do not rely on the portal as a connected NDIA claiming or payroll service. We will publish the verified scope of a release before describing it as available.
Earlier dashboard migration: separate work
Earlier dashboard subscriptions keep their accepted terms and sign-in arrangements. Existing kit purchases and original receipts remain valid. Moving an earlier workspace into the portal is a separate migration process; opening a portal account does not import old saved work automatically. A migration needs record mapping, reconciliation and a verified recovery path before cutover.
Release notes and questions
See What’s new for dated release notes. Email support@providerqms.com.au or use our support form. We acknowledge requests within one business day, Monday–Friday, 9 am–5 pm Melbourne time, excluding Victorian public holidays. An acknowledgement is not a promise that every issue will be resolved that day. Refund-review responses take up to five business days. This is not an emergency service or 24-hour support.
Current portal guidance checked 12 October 2026.