Set your foundations
Policies, service agreements and conflict of interest documents for the way your practice works.
Australian made · Support Coordination
Make your support coordination
work easier to evidence.
Organise participant choice, referrals, conflicts of interest and progress records with 91 editable Word documents, plus the included register workbooks and readiness resources. Build a consistent evidence trail for your 0106 practice and prepare for audit where it applies.
Support Coordination · 0106 · Core Module preparation
Core Module · Registration group 0106
For 0106 support coordination. Specialist support coordination (0132 / Module 4) requires separate scope assessment. Mandatory-registration reform for support coordination is currently paused. Check the current reform guidance ↗
One-off payment, including GST · One-organisation licence.
One-off kit purchase · Editable Word filesClear scope. Editable documents.
Documents for your service scope.
ProviderQMS✳
THE DOCUMENT COLLECTION
Support
Coordination.
Good systems.
Stronger foundations.
91EDITABLE WORD
DOCUMENTS
DOCUMENTS
Made forreal work.
Open. Edit. Make it yours.Works with Microsoft Word.
✳ Australian made
✓ Practical guides & records
▤ Editable Word files
↗ One-off payment
What’s included
A useful start.
For your kind of work.
Build a consistent way to document your support coordination work, from participant choice and referrals to case notes and audit evidence.
Record the real work
Case notes, referrals, incidents and complaints: a consistent starting point for your team.
Prepare your evidence
An evidence map, self-assessment workbook, audit-day runsheet and 2026 SCC reform resources.
Includes a fictional worked case-note example, two register workbooks and the SCC readiness pack PDF.
The full Word collection
Find the document your service needs.
91 included Word documents
Honesty Note and What's New
Editable Word document
Manifest
Editable Word document
Regulatory Horizon Brief
Editable Word document
SCC Reform Brief 2026
Editable Word document
Start Here
Editable Word document
Rights and Responsibilities Policy
Editable Word document
Person Centred Supports Policy
Editable Word document
Individual Values and Beliefs Procedure
Editable Word document
Privacy and Dignity Policy
Editable Word document
Privacy Consent Form
Editable Word document
Information Handling and Confidentiality Procedure
Editable Word document
Independence and Informed Choice Policy
Editable Word document
Supported Decision Making Procedure
Editable Word document
Violence Abuse Neglect Exploitation and Discrimination Policy
Editable Word document
Easy Read Participant Rights Statement
Editable Word document
Advocacy Access Procedure
Editable Word document
Governance Framework
Editable Word document
Organisational Chart and Delegations Register
Editable Word document
Strategic and Business Planning Procedure
Editable Word document
Quality Management Policy
Editable Word document
Continuous Improvement Policy
Editable Word document
Continuous Improvement Register
Editable Word document
Internal Audit Schedule and Procedure
Editable Word document
Risk Management Policy
Editable Word document
Risk Register
Editable Word document
Conflict of Interest Policy SC Edition
Editable Word document
Conflict of Interest Register
Editable Word document
Conflict of Interest Participant Disclosure Statement
Editable Word document
Complaints Management and Resolution Policy
Editable Word document
Complaints Register
Editable Word document
Complaint Form
Editable Word document
Incident Management Policy
Editable Word document
Incident Report Form
Editable Word document
Incident Register
Editable Word document
Reportable Incident Procedure
Editable Word document
Human Resource Management Policy
Editable Word document
Position Description Support Coordinator
Editable Word document
Position Description Manager Director
Editable Word document
Worker Screening Policy and Check Register
Editable Word document
Code of Conduct Acknowledgement Form
Editable Word document
Information and Records Management Policy
Editable Word document
Data Breach Response Plan
Editable Word document
Key Personnel Suitability Assessment
Editable Word document
Risk Assessment Template
Editable Word document
Recruitment and Induction Procedure
Editable Word document
Induction Checklist
Editable Word document
Training and Development Policy
Editable Word document
Training Register
Editable Word document
Supervision and Support Procedure
Editable Word document
Supervision Record Template
Editable Word document
Performance Review Template
Editable Word document
Exit and Offboarding Procedure
Editable Word document
Access to Supports Policy
Editable Word document
Support Coordination Service Agreement
Editable Word document
Service Agreement Register
Editable Word document
Support Plan Implementation Procedure
Editable Word document
Case Note Standards and Procedure
Editable Word document
Case Note Template
Editable Word document
Referral Procedure and Register
Editable Word document
Participant File Checklist
Editable Word document
Transition To and From Provider Procedure
Editable Word document
Crisis and Unplanned Support Response Procedure
Editable Word document
Participant Exit Procedure
Editable Word document
Feedback Collection Procedure and Register
Editable Word document
Service Access Decision Record
Editable Word document
Plan Review Preparation Procedure
Editable Word document
Goal Progress Reporting Template
Editable Word document
Unspent Funds Utilisation Monitoring Note Template
Editable Word document
Continuity of Supports Policy
Editable Word document
Worked Case Note Example
Editable Word document
Safe Environment Policy
Editable Word document
Home Visit Safety Checklist
Editable Word document
Emergency and Disaster Management Plan
Editable Word document
Work Health and Safety Policy
Editable Word document
Participant Money and Property Boundary Statement
Editable Word document
Master Evidence Map
Editable Word document
Audit Day Runsheet
Editable Word document
Self Assessment Workbook
Editable Word document
Document Control Register
Editable Word document
Small Practice Voice Pack
Editable Word document
PQ-SC-000 Kit Index and Practice Standards Map
Editable Word document
PQ-SC-C-007 Home Visit Safety Checklist
Editable Word document
PQ-SC-F-001 Incident Report Form
Editable Word document
PQ-SC-F-010 Complaints and Feedback Form (bonus)
Editable Word document
PQ-SC-P-004 Plan Review Preparation Procedure
Editable Word document
PQ-SC-P-005 Support Plan Implementation Procedure
Editable Word document
PQ-SC-PL-006 Emergency and Disaster Management Plan
Editable Word document
PQ-SC-T-002 Risk Assessment Template
Editable Word document
PQ-SC-T-003 Case Note Template
Editable Word document
PQ-SC-T-008 Goal Progress Reporting Template
Editable Word document
PQ-SC-T-009 Unspent Funds Utilisation Monitoring Note
Editable Word document
Editable .docx format · Built to be customised
Documents for the services you deliver
From the first referral to a clear evidence trail.
Find the records that match your work. Explore the included documents, then make the collection your own.
Case notes & participant records
Case note standards, a reusable template and a fictional worked example help set a consistent recording standard.
Browse case notes & participant records documentsConflicts & referrals
Connect the conflict of interest register, participant disclosure and referral records.
Browse conflicts & referrals documentsAudit preparation & SCC resources
Use the evidence map, self-assessment workbook and SCC reform resources to organise your preparation.
Browse audit preparation & scc resources documentsNDIS scope and alignment
Core Module for support coordination
0106 · Life stages, transitions and supports
Prepare the Core Module documentation for your general support coordination practice. Specialised support coordination under 0132 has separate Module 4 requirements.
Check the NDIS registration groups ↗Nothing hidden behind the cover
Inspect the documents
before you buy.
Explore three reformatted showcases based on documents in this kit. Select a page to read it in full.
Reformatted showcases based on kit documents. Some show selected sections; the editable Word documents may have a different layout. Customise them for your service.
From download to day-to-day
Make it your way.
Your kit supplies the starting point. Your knowledge of your service makes it work.
Download.
Pay once and follow your order confirmation. Use My kits with your purchase email to access your files.
Make it yours.
Use the fictional worked case-note example to establish your standard. Adapt the documents to your practice, team and participant pathways.
Put it into practice.
Use the documents in your everyday work. Keep real records, review your arrangements and update the documents as your service changes.
Your services shape your scope
Your practice.
Your evidence.
Designed for general support coordination under 0106. Use the Core Module documents to prepare your system and show how it operates.
Prepare your documented system.
Tailor the policies, agreements and procedures to your practice. Use the Master Evidence Map to organise what you need.
Show how your team works.
Populate the registers and retain your real case notes, referral decisions and conflict disclosures. Use the audit-day runsheet to prepare.
Specialised support coordination (0132 / Module 4) is a different scope and is not covered by this kit.
One kit. A stronger starting point.
Your documents.
Ready to make your own.
Build a consistent way to document your support coordination work, from participant choice and referrals to case notes and audit evidence.
- 91 editable Word documents
- Support Coordination Kit
- One-organisation licence
- One-off purchase. No subscription.
48-hour document fix-or-refund
If written auditor feedback identifies a Standards-alignment issue in a supplied document, we fix it within 48 hours or refund you. Read the policy ↗
Support Coordination Kit
A$247
One-off payment · Including GST
Editable Word files · Download via My kits
One-organisation licence
Are case note and conflict of interest templates included?
Yes. The kit includes case note standards, a template and worked example, alongside a conflict of interest policy, register and participant disclosure statement.
Does this cover specialised support coordination?
No. This kit is for general support coordination under 0106 and the Core Module. Specialised support coordination under 0132 requires additional Module 4 documents.
What reform resources are included?
The current collection includes the SCC Reform Brief 2026, a readiness pack and evidence registers. Read the dated material alongside current official guidance when planning for change.
What do I receive?
91 editable Word documents in the Support Coordination Kit. Includes a fictional worked case-note example, two register workbooks and the SCC readiness pack PDF.
Can I edit these for my organisation?
Yes. Use Microsoft Word or compatible .docx editing software. Keep the originals, customise working copies, and review them before use.
Does the kit guarantee compliance or an audit outcome?
No. Your organisation remains responsible for tailoring, implementing and maintaining its systems. Where an audit applies, the auditor assesses your evidence and practice.
Is A$247 a subscription?
No. It is a one-off A$247 purchase including GST, with a licence for one organisation. ProviderQMS software is a separate optional product.
How do I access my files?
Follow your order confirmation and use My kits with your purchase email. If you need help, contact support@providerqms.com.au.
Find the right fit for your services