KIT CONTENTS
Guides, reference & examples
Australian made · Comprehensive SIL Kit
Get your SIL audit
preparation underway.
Prepare your documented systems for Core + Module 5A with 140 editable Word documents, including policies, operational records, audit-preparation tools and the Head-Lease collection. Customise them for your service and build evidence of how your team works.
Supported Independent Living · Registration Group 0138
Core + Module 5A · SIL registration group 0138
Start with the free SIL Audit Readiness Checklist →
One-off payment, including GST · One-organisation licence.
One-off kit purchase · Editable Word filesClear scope. Practical evidence tools.
Documents for your service scope.
ProviderQMS✳
THE DOCUMENT COLLECTION
Comprehensive
SIL Kit.
Good systems.
Stronger foundations.
140EDITABLE WORD
DOCUMENTS
DOCUMENTS
Made forreal work.
Open. Edit. Make it yours.Works with Microsoft Word.
Australian made
Stage 1 & Stage 2 preparation
Editable Word files
One-off payment
What’s included
Prepare your policies,
records and audit evidence.
You don’t need another empty template. Start with practical documents, then adapt them to your services, team and the way you support people.
Includes the 18-document Head-Lease collection within your 140 documents.
The full collection
Find the document your service needs.
140 included Word documents
Module 5A Coverage Mapping
Guides, reference & examples
START HERE Your Complete SIL Kit
Guides, reference & examples
UPD 01 whistleblower protection policy
Policies, procedures & governance
UPD 02 protected disclosure handling procedure
Policies, procedures & governance
Whistleblower Disclosure Register
Registers & logs
UPD 04 whistleblower information sheet
Guides, reference & examples
UPD 05 claim substantiation procedure
Policies, procedures & governance
UPD 06 claims evidence register
Registers & logs
Electronic Claiming Readiness Note
Guides, reference & examples
UPD 08 business change notification procedure
Policies, procedures & governance
UPD 09 change of ownership trigger checklist
Forms, checklists & plans
UPD 10 re audit readiness checklist
Forms, checklists & plans
UPD 11 systemic issues register
Registers & logs
UPD TECHNICAL NOTES
Guides, reference & examples
Audit Preparation Guide — Supported Independent Living
Guides, reference & examples
Service Agreement Register
Registers & logs
Practice Leadership and Worker Practice Observation Procedure
Policies, procedures & governance
Housemate Conflict, Bullying and Intimidation Procedure
Policies, procedures & governance
Participant Food and Household Money Handling Procedure
Policies, procedures & governance
Food Safety and Kitchen Audit Checklist
Forms, checklists & plans
Schedule 8 Medication, Storage and Key Control Procedure
Policies, procedures & governance
The Seven Rights of Medication Administration — Worker Reference
Guides, reference & examples
WHATS NEW Edition 26.06
Guides, reference & examples
BONUS 01 Day of Audit Survival Guide
Guides, reference & examples
BONUS 02 12 Month Internal Audit Schedule
Forms, checklists & plans
BONUS 03 Participant Intake Red Flag Checklist
Forms, checklists & plans
BONUS 04 URP Identification Guide
Guides, reference & examples
BONUS 05 Roster of Care and Support Ratio Guide
Guides, reference & examples
Incident Report Form
Forms, checklists & plans
Sil service agreement
Agreements
Participant Rights Statement
Guides, reference & examples
Consent to Collect Personal Information Form
Forms, checklists & plans
Consent to Share Information Form
Forms, checklists & plans
NDIS Code of Conduct — Worker Acknowledgement Form
Forms, checklists & plans
Staff Induction Checklist
Forms, checklists & plans
Supervision Record Template
Forms, checklists & plans
Annual Performance Review Template
Forms, checklists & plans
Individual Participant Support Plan Template
Forms, checklists & plans
Shift Notes / Progress Notes Template
Forms, checklists & plans
Dignity of Risk Assessment Template
Forms, checklists & plans
SIL House Safety Inspection Checklist
Forms, checklists & plans
Medication Administration Record (MAR)
Forms, checklists & plans
Risk Assessment Template
Forms, checklists & plans
Internal Audit Program / Schedule
Forms, checklists & plans
Internal Audit Report Template
Forms, checklists & plans
Fire Safety and Evacuation Plan (SIL Site)
Forms, checklists & plans
Shift Handover Procedure
Forms, checklists & plans
Advocacy Information Sheet
Guides, reference & examples
Privacy Notice — Participant-Facing (Plain English)
Guides, reference & examples
Key Personnel Suitability Assessment Form
Forms, checklists & plans
Organisational Chart Template
Forms, checklists & plans
Data Breach Response Plan
Forms, checklists & plans
Complaints and Feedback Form
Forms, checklists & plans
Position Description Template — Support Worker (SIL)
Forms, checklists & plans
Reportable Incident Quick Reference Guide
Guides, reference & examples
Audit Evidence Checklist — Mapped to Practice Standards
Forms, checklists & plans
SIL Registration Step-by-Step Walkthrough Guide
Guides, reference & examples
Incident Management Policy and Procedure
Policies, procedures & governance
Complaints and Feedback Policy and Procedure
Policies, procedures & governance
Risk Management Policy and Framework
Policies, procedures & governance
NDIS Worker Screening Policy and Procedure
Policies, procedures & governance
Governance Framework
Policies, procedures & governance
Privacy and Confidentiality Policy
Policies, procedures & governance
Safeguarding Policy — Prevention of Violence, Abuse, Neglect, Exploitation and Discrimination
Policies, procedures & governance
Human Resources Policy
Policies, procedures & governance
Quality Management and Continuous Improvement Policy
Policies, procedures & governance
Person-Centred Support Policy
Policies, procedures & governance
Independence and Informed Choice Policy
Policies, procedures & governance
Information Management Policy
Policies, procedures & governance
Financial Management Policy
Policies, procedures & governance
Work Health and Safety Policy
Policies, procedures & governance
Support Delivery Policy
Policies, procedures & governance
Access to Supports Policy
Policies, procedures & governance
Transition To and From the Organisation Policy
Policies, procedures & governance
Safe Environment Policy
Policies, procedures & governance
Medication Management Policy
Policies, procedures & governance
Management of Participant Money and Property Policy
Policies, procedures & governance
Cultural Safety Policy
Policies, procedures & governance
Infection Control Policy
Policies, procedures & governance
Emergency and Disaster Management Plan
Forms, checklists & plans
Recruitment and Selection Procedure
Policies, procedures & governance
Worker Supervision Policy
Policies, procedures & governance
Incident Register
Registers & logs
Complaints and Feedback Register
Registers & logs
Continuous Improvement Register
Registers & logs
NDIS Worker Screening Register
Registers & logs
Staff Training Register / Matrix
Registers & logs
NDIS Code of Conduct Training Register
Registers & logs
Organisational Risk Register
Registers & logs
Document Control Register
Registers & logs
Participant Money Register
Registers & logs
Restrictive Practices Register
Registers & logs
WE 01 Incident Report WORKED EXAMPLE
Guides, reference & examples
WE 02 Progress Note WORKED EXAMPLE
Guides, reference & examples
WE 03 Risk Assessment WORKED EXAMPLE
Guides, reference & examples
When We Are Both Your Landlord and Your Support — participant version
Guides, reference & examples · Head-Lease collection
Your Home and Your Supports — Easy Read
Guides, reference & examples · Head-Lease collection
SIL Tenancy Agreement (dual-role provider)
Agreements · Head-Lease collection
Service Agreement — Home and Tenancy Schedule
Agreements · Head-Lease collection
Plain-Language Signing Script and Understanding Record
Forms, checklists & plans · Head-Lease collection
Co-Tenant Consultation and Compatibility Record
Forms, checklists & plans · Head-Lease collection
START HERE — How to use this pack
Guides, reference & examples · Head-Lease collection
Evidence Map and Self-Check (72E indicator by indicator)
Guides, reference & examples · Head-Lease collection
Dual-Role Conflict of Interest Policy
Policies, procedures & governance · Head-Lease collection
Home Service Delivery Statement (vision, values, objectives, strategies)
Policies, procedures & governance · Head-Lease collection
Non-Contingency and Right to Change Provider Procedure
Policies, procedures & governance · Head-Lease collection
Raising Concerns About Your Home Procedure (no-retribution, advocacy access)
Policies, procedures & governance · Head-Lease collection
Limits on Access and Possessions Procedure (BSP-gated)
Policies, procedures & governance · Head-Lease collection
Shared Living Emergency Plan and Rehearsal Record
Forms, checklists & plans · Head-Lease collection
Participant Money Handling Procedure, Reconciliation and Card Register
Policies, procedures & governance · Head-Lease collection
Agreement Copy Issued Register (with not-practicable exception record)
Registers & logs · Head-Lease collection
Conflict of Interest Register (dual-role worked rows)
Registers & logs · Head-Lease collection
Keys, Private Space and Entry Register
Registers & logs · Head-Lease collection
Communication Profile (per participant)
Forms, checklists & plans
Behaviour Support Plan Implementation Record
Forms, checklists & plans
Individual Mealtime Management Plan (per participant)
Forms, checklists & plans
Individual Safety Plan (per participant)
Forms, checklists & plans
Shared-Living (House) Safety Plan
Forms, checklists & plans
Co-Tenant Compatibility and Matching Assessment
Forms, checklists & plans
Individualised Emergency Plan (PEEP) and Evacuation Drill Record
Forms, checklists & plans
House Meeting Record
Forms, checklists & plans
Roster of Care Template and Management Procedure
Forms, checklists & plans
Tenancy / Occupancy Agreement (separate from the service agreement)
Agreements
Your Home and Your Support — Easy Read Explainer and Acknowledgement
Guides, reference & examples
House Vision, Values and Service-Delivery Statement
Policies, procedures & governance
Supported Decision-Making Policy
Policies, procedures & governance
Conflict of Interest Policy
Policies, procedures & governance
Restrictive Practices Policy
Policies, procedures & governance
Continuity of Supports Policy
Policies, procedures & governance
Mealtime Management Policy
Policies, procedures & governance
Workforce Training and Competency Framework
Policies, procedures & governance
Conflict of Interest Register
Registers & logs
Banning Order Register
Registers & logs
Module 5A Supplement - Start Here
Guides, reference & examples
Trauma-Informed Practice Policy and Procedure
Policies, procedures & governance
Competency Matrix Addendum - Module 5A Named Practices
Policies, procedures & governance
Supported Decision-Making Addendum - Mainstream Supports and the Six Required Steps
Policies, procedures & governance
START HERE — SIL Complete Kit Readme
Guides, reference & examples
WHATS NEW 18 July 2026
Guides, reference & examples
Editable .docx format · Built to be customised
Documents for the services you deliver
Prepare the documented systems behind your SIL service.
Find the records that match your work. Explore the included documents, then make the collection your own.
Policies & procedures
Document responsibilities, participant rights, incident management and everyday SIL operations.
Browse policies & procedures documentsForms, registers & logs
Keep participant, worker and service records in a consistent format.
Browse forms, registers & logs documentsGuides & worked examples
See an incident report, progress note and risk assessment completed with example content.
Browse guides & worked examples documentsNDIS scope and alignment
Core Module + SIL Module 5A
0138 · Assistance with supported independent living
Build your documented system around the Core Module and the SIL-specific Module 5A. The kit includes the Head-Lease collection within the 140-document total.
Check the NDIS Practice Standards ↗Module 5A · SIL registration group 0138
Connect each requirement
to your working records.
Explore these included documents, then add evidence from your own service. The kit’s coverage map and audit evidence checklist help you organise your preparation.
Supported decision-making
Included: Supported Decision-Making Policy and Communication Profile. Record each participant’s preferences and the decision support you provide.
Safeguarding
Included: Safeguarding Policy and House Meeting Record. Use real records to show concerns, decisions and follow-up.
Practice governance
Included: Governance Framework and Staff Training Register / Matrix. Organise evidence of worker development, supervision and review.
Tenancy, housing and support arrangements
Included: separate tenancy and service-agreement resources. Check which arrangements apply to your role and tailor them appropriately.
These documents support preparation. Your service scope, implementation and actual evidence determine what is needed for assessment.
Explore the included documents ↓Nothing hidden behind the cover
Inspect the documents
before you buy.
Explore three reformatted showcases based on documents in this kit. Select a page to read it in full.
Reformatted showcases based on kit documents. Some show selected sections; the editable Word documents may have a different layout. Customise them for your service.
From download to day-to-day
Make it your way.
Your kit supplies the starting point. Your knowledge of your organisation makes it work.
Download.
Pay once, follow your order confirmation, then open My kits with your purchase email to download your editable Word files.
Make it yours.
Add your organisation’s details and adapt each document to your services. Use worked examples of an incident report, progress note and risk assessment to jumpstart your customisation.
Put it into practice.
Train your team, use your forms and registers, and keep evidence of how your systems work in real life.
Preparation with perspective
Prepare for Stage 1.
Build evidence for Stage 2.
Core Module + SIL Module 5A documents, including the Head-Lease collection. Start with your documented system, then build evidence of how you use it.
Your documented system.
Prepare policies, procedures and plans that reflect the supports you deliver and the requirements that apply to your registration scope.
Evidence it works in practice.
Show how your team implements those systems through records, interviews and day-to-day practice. Templates support this work; they cannot do it for you.
The kit supports preparation. It does not guarantee registration, compliance or an audit outcome.
Your services shape your scope
Different supports.
Different requirements.
Explore the module areas below. Your registration scope determines what applies; the SIL Kit does not include every module.
CORE MODULE
Check the NDIS Practice Standards The foundations of your service.
The Core Module covers the everyday systems behind quality and safe supports. Check the requirements that apply to your provider and registration scope.
Scope guidance · confirm your requirementsOne kit. A stronger starting point.
Start organising your SIL audit evidence.
A$297 once.
The Comprehensive SIL Kit brings the documents together, so you can focus on making them work for your people.
- 140 editable Word documents
- 18 Head-Lease documents included
- Practical guides and worked examples
- One-off purchase. No subscription.
48-hour document fix-or-refund
If written auditor feedback identifies a Standards-alignment issue in a supplied document, we fix it within 48 hours or refund you. Read the policy ↗
COMPREHENSIVE SIL KIT
A$297
One-off payment · Including GST
Editable Word files · Download via My kits
One-organisation licence
Which NDIS group and modules does the SIL kit focus on?
The Comprehensive SIL Kit focuses on registration group 0138, Assistance with supported independent living, with the Core Module and SIL Module 5A. Other supports may bring additional supplementary modules into your scope.
Are the Head-Lease documents extra?
No. The 18 Head-Lease documents are included within the 140-document total. They are not an additional 18 files on top.
What do I actually receive?
The Comprehensive SIL Kit contains 140 editable Word documents across policies, procedures and governance; forms, checklists and plans; registers and logs; agreements; and guides, reference and examples. The 18-document Head-Lease collection is included in the 140 total.
Can I edit the documents for my business?
Yes. The files are supplied in Word format so you can add your organisation’s details and adapt the content to your team, service scope and operating practices. Review the documents carefully before using them.
Will this guarantee I pass my audit?
No. The kit supports preparation and provides a documented starting point. You remain responsible for tailoring, implementing and maintaining your systems, meeting applicable requirements and demonstrating evidence in practice. Audit outcomes are determined by your auditor.
Does this include every NDIS module?
No. The requirements that apply depend on the supports you deliver and your registration scope. Specialist areas may require additional documents or separate packs. Check your scope before choosing a kit and contact us if you need help.
Is A$297 a subscription?
No. The Comprehensive SIL Kit is a one-off A$297 purchase, including GST. There is no recurring kit subscription.
How do I access my kit?
After your one-off purchase, follow the confirmation instructions. Open My kits with your purchase email to access and download your Word files. Your licence is for one organisation. If you need help with access, email support@providerqms.com.au.
Is the QMS software included?
The document kit is a standalone, one-off purchase. ProviderQMS software is a separate optional product; it is not included in the A$297 kit.
Where can I read the purchase and refund terms?
Review the SitemapTerms and Refund Policy before purchasing.
Find the right fit for your services