Your coordination work is valuable. Make it visible.
Good coordination has to show in the participant record — the decision, the referral, the outcome and the date — not in your head or your inbox. ProviderQMS keeps the record as the work happens and ranks what is due. The Support Coordination Kit supplies the documents; the workspace runs them.
No card to start · ends on day 14 unless you keep it · then A$490 a year for up to 3 houses, cancel any time · prices include GST
What tends to go wrong first.
A referral made by phone, an outcome delivered in a meeting, a decision taken with a participant — all real, none of it in the file.
Implementation reviews and plan reassessment dates sit in a diary, if anywhere. The one that is missed is the one that gets asked about.
If everything lives with one person, a week of leave is a week of gaps. The record has to survive without you.
See it working, not described.
What you would use in the first month.
- Home — what is due for every participant, ranked and explained
- Quality — complaints and feedback closed with a written outcome; reviews recorded
- Assurance — registers, actions and evidence for each decision and referral
- People — your own screening and training dates, flagged before they lapse
- Library — the Support Coordination Kit loads here when you buy it — customised in one click; sold separately
- Reports — one printable briefing of the coordination record
- Review agendas prepared from your dates — October
- Email follow-up reminders — October
Document kits are sold separately — the workspace is the subscription, the kits are the documents. See the kits.
A short checklist.
- Every participant has a plan implementation review recorded with a date.
- Every referral made this quarter is in the record with its outcome.
- Every complaint shows received, acknowledged, actioned and closed.
- Your own worker evidence — screening and training — is current and dated.
- Conflicts of interest are declared and recorded, not remembered.
Each of these has a place in the workspace, with an owner and a date. Your first week, step by step.
Make the work visible tonight.
No card on file — on day 14 it ends and nothing is charged. Workspace records stay on the device you used; any kit you bought stays yours — as files, and in your Library.