You run the service. You also run the quality system.
Rosters, participants, staff and the folder of policies all sit with you. ProviderQMS ranks what is overdue, expiring and due, prepares the next step and keeps the record — so the system does the remembering.
Starter A$49/month or A$490/year; Business A$99/month or A$990/year, including GST. Yearly is preferred: pay for ten months and receive twelve. One organisation, no house-count limits. Enterprise by tailored quote. Connect documents, quality actions and evidence. See the current plans and portal signup.
What tends to go wrong first.
A worker check lapses, a review date passes, a complaint sits open — and nothing surfaces it until someone asks. Usually the auditor.
Documents were bought, customised once and filed. Whether they are being followed — dated, owned, evidenced — lives in your head.
Because the record was not kept as the work happened, it has to be reconstructed. That is where the scramble comes from.
See it working, not described.
What you would use in the first month.
- Home — today’s priorities, ranked, each with why
- People — worker checks and expiries, flagged before they lapse
- Quality — complaints and incidents with a clear chronology, closed with an outcome
- Library — your documents, customised with your details in one click
- Reports — one printable audit briefing
- Ethan — answers a question, prepares the next step; you confirm
- Email follow-up reminders — October
- Assurance Calendar and calendar export — October
Document kits are sold separately — the workspace is the subscription, the kits are the documents. See the kits.
A short checklist.
- Every worker has a screening date and a first-aid date recorded — a blank field is a flag, never a pass.
- Every open complaint shows received, acknowledged, actioned and the written outcome.
- Every policy has a review date and a named owner.
- Your six answers are in and the plan is applied, so Home is running your queue.
- The audit briefing prints from Reports without anyone assembling a folder.
Each of these has a place in the workspace, with an owner and a date. Your first week, step by step.
Let the system do the remembering.
Starter A$49/month or A$490/year; Business A$99/month or A$990/year, including GST. Yearly is preferred: pay for ten months and receive twelve. One organisation, no house-count limits. Enterprise by tailored quote. Connect documents, quality actions and evidence. See the current plans and portal signup.