ProviderQMS

Care operations · Workforce & payroll

ShiftCare: scope, cost & buying checks

ShiftCare connects rosters, mobile shift records and NDIS billing for disability support providers. Its plans differ in their invoicing, forms and incident tools.

Sources checked 2026-09-24 · Research preview

Vendor-source research, not hands-on tests or a ranked endorsement. ProviderQMS sells document kits and a separate QMS product. No vendor enquiry collection or affiliate source links. How we compare.

Where it belongs in an NDIS business

Explicitly marketed to NDIS disability service providers.

What the vendor documents

  • Drag-and-drop and recurring rosters
  • Mobile progress notes and clock-in
  • NDIS bulk invoicing
  • Client plans and document storage

Source check: 2026-09-24. Published vendor statements, not independent feature testing.

Pricing and the commitment

Basic from A$8/user/month billed yearly or A$9 monthly, ex GST; five-staff minimum. Higher features depend on plan.

Ask for the quoted edition, billing unit, minimum commitment, setup, support and exit terms in writing. Unverified pricing is not a zero-cost offer.

A useful demonstration for ShiftCare

Replace a worker on a recurring community access shift, capture the note and compare the resulting time and claim.

Questions to resolve before choosing

  • Which plan includes the exact NDIA claim path we use?
  • How are cancelled shifts and travel corrected after invoice generation?
  • What does an export include for notes, files and audit history?

Check the fit in your own workflow

Use fictional records and an everyday user. Document what they complete unaided, any workaround, the required plan and the evidence retained. A vendor statement supports shortlisting; it does not prove the workflow works for your team.

Alternatives and related comparisons

These products overlap in at least one reviewed category. Overlap does not make them equivalent or suitable for every service.