Service status information.
A public automated status feed has not yet been published.
Checking a problem
If you cannot sign in or save work, tell support the page, approximate time and what happened. Do not include sign-in codes, card details or participant records. A working public page does not establish that every private workflow is available.
Monitoring and response
This page does not currently provide automatic outage reporting, a live uptime measure or a promise of 24-hour monitoring. We will label a public status feed when it is actually available.
Support
Email support@providerqms.com.au or use our support form. We acknowledge requests within one business day, Monday–Friday, 9 am–5 pm Melbourne time, excluding Victorian public holidays. An acknowledgement is not a promise that every issue will be resolved that day. Refund-review responses take up to five business days. This is not an emergency service or 24-hour support.
Current portal guidance checked 12 October 2026.