Exactly what's inside the SIL kit - the count, by category | ProviderQMS

ProviderQMSQuality. Assurance. Compliance.

For providers who want the number, not the pitch

Exactly what's inside? Here's the count, by category.

Not a range. Not “hundreds of documents”. The count below is read out of the file you download, every time this page loads.

Get the kit

The kit is A$297, inclusive of GST. Before you download, a refund is 30 days, no questions.

What you actually said

“I've asked three times what's actually in it. Every answer came back as a benefit instead of a number.”

The fear underneath that question is not curiosity. It is paying for something vague and finding out afterwards that it was thin. So here is the count, by category, with no hedging — and the outcomes it does not cover, named, further down.

What arrives, by category

Counted from the folders inside the download, not from a previous advertisement. If the kit changes, this page changes with it.

Real pages, from the file itself

These are pages of the actual documents, rendered from the file that is delivered. They are regenerated whenever the kit is re-issued, so a page here cannot show you an edition you would not receive.

Kit contents, page 1 - the index that ships inside the kit
Kit contents, page 1 - the index that ships inside the kit
Mealtime Management Policy, page 1 - a Module 5A document
Mealtime Management Policy, page 1 - a Module 5A document
Incident Register, page 1 - the columns you fill in
Incident Register, page 1 - the columns you fill in
Worked example: an incident report filled in, page 1
Worked example: an incident report filled in, page 1

The bracketed fields are deliberate: they are the places only you can fill, such as your organisation name, your nominated manager and your review dates.

How you know nothing is missing

The Core module of the NDIS Practice Standards is set out in Schedule 1 of the registration rules, which cites itself by clause, not by outcome number. Below is every outcome clause, and whether this kit has a document against it.

The guarantee, in full

Before you download: 30 days, no questions

If you have not yet downloaded the files, ask for a full refund within 30 days of purchase. Email us with the address you paid with, or your order number, and we process it without asking why.

The 48-hour fix-or-refund guarantee

If written feedback from your auditor identifies a Standards-alignment issue in one of our documents, send it to us with that feedback. We update the document within 48 hours, or we refund you.

What a refund does not cover

We cannot refund an audit result. Your audit is decided by your auditor and the NDIS Quality and Safeguards Commission, not by us. We sell the documents, the evidence system and the judgement behind them, and we have never claimed otherwise.

Your statutory rights stand either way

Nothing here limits any right you have under the Australian Consumer Law that cannot be excluded. If a product is faulty, or is not as we described it, the statutory guarantees apply and you are entitled to a remedy regardless of what this page says.

The questions people actually ask

Is that the real number, or a number from an old ad?

It is read from the shipped file when this page loads. We have shipped a stale count before — an old advertisement kept quoting a smaller number after the kit grew — and it is the reason no count on this page is typed by a person.

Can I see a per-document breakdown before I buy?

The contents page you can see in the proof wall above ships inside the kit and lists every document. We do not publish it as a line-by-line list here, because a parts list invites you to price the parts, and the value is that they reference each other.

What if I open it and it is thin?

If you have not downloaded the files, ask for a full refund within 30 days and we process it without asking why.

Are updates included, or is it a new purchase each time?

Updates to documents you already own are included. The kit you can see above is an edition, and editions are re-issued to the people who bought earlier ones.

Get the kit

Get the kit

The kit is A$297, inclusive of GST. Before you download, a refund is 30 days, no questions.