ProviderQMS

Care operations

Diversity Sync'd vs Foxtrot for NDIS

Compare the published scope, cost evidence and buying questions before you commit.

Sources checked 2026-09-24 · Source-based comparison

Vendor-source research, not hands-on tests or a ranked endorsement. ProviderQMS sells document kits and a separate QMS product. No vendor enquiry collection or affiliate source links. How we compare.

The decision to make

Diversity Sync'd and Foxtrot for NDIS both appear in our care operations research. Connect the participant record, support delivery, worker activity and financial evidence. Start with the differences below, then test the same essential workflow. We have not used these products hands-on or established an overall winner.

Diversity Sync'd vs Foxtrot for NDIS: the published starting point
Buying questionDiversity Sync'dFoxtrot for NDIS
What does it do?Diversity Sync'd links NDIS care records to rosters and timesheets. Its platform also tracks funded versus delivered SIL hours.Stepsoft's Foxtrot for NDIS manages participant, plan and support records. Published packages add billing, claim export and, at larger tiers, scheduling and timesheets.
Why consider it here?Vendor explicitly designs features for NDIS providers, including SIL hours reconciliation.Stepsoft separately markets this Foxtrot configuration to Australian NDIS providers.
What is the cost basis?Current price not verified; request a written quote.Published Micro A$149/month for one user, Small A$349/month for 2–5 users and Medium A$799/month for 6–20 users; GST and terms need confirmation.
What should the demo show?Roster a SIL house for a week and reconcile funded hours, delivered hours, overtime and the Xero payroll batch.Record a plan-managed participant's support note and service item, export the claim file and trace payment against the budget.

Compare the evidence, product by product

Diversity Sync'd — published capabilities

  • Skill-matched rostering and geolocation attendance
  • Collaborative shift notes and structured interactions
  • SCHADS hour categorisation and Xero payroll sync
  • SIL funded-hours reconciliation

Source check: 2026-09-24. Published vendor statements, not independent feature testing.

Questions for Diversity Sync'd

  • How are shared participant hours attributed in a house?
  • Which note and incident fields work offline?
  • What payroll rule exceptions need manual review?
Read the full Diversity Sync'd profile ↗

Foxtrot for NDIS — published capabilities

  • Participant and plan records
  • Service or file notes with NDIS item numbers
  • Claim-data export for portal upload
  • Plan budgets and invoice records

Source check: 2026-09-24. Published vendor statements, not independent feature testing.

Questions for Foxtrot for NDIS

  • Which tier includes the staff roster and timesheets?
  • Does portal export require manual checking or re-entry?
  • How do custom fields and participant attachments export?
Read the full Foxtrot for NDIS profile ↗

Run the same scenario in both

Use a fictional recurring community-access service. Change the worker, record the delivered support, correct a note and reconcile the invoice.

  • Trace service agreement and budget to the roster and delivered record.
  • Check what the worker can see, what they must record and how corrections are retained.
  • Change or cancel a service and inspect the effect on timesheets, billing and reporting.
  • Export the participant history with attachments and demonstrate the exit process.

Put the quotes on the same basis

Model active clients, staff logins, sites, service lines, setup and required accounting/payroll connections.

Use the same volumes, currency, GST basis and billing period for both quotes. Include migration, staff training time, required companion subscriptions and the cost of retrieving records at exit. If a charge is unverified, keep it as an open question rather than treating it as free.

How to reach a decision

  1. Choose the tasks your service cannot operate without before either demonstration.
  2. Record demonstrated, partial, not demonstrated or not applicable for each task. Keep the evidence and edition name.
  3. Ask the vendor to resolve every failed essential task in writing; a high average score cannot erase it.
  4. Test a correction, permission change and export. These are part of everyday operations, not just implementation.
  5. Decide using workflow fit, full cost and your team’s capacity to change systems. Retain the written assumptions for review.

What this comparison does not establish

Service-delivery software varies by provider size, module and funding workflow. Scheduling alone does not establish complete NDIS claiming or clinical-record coverage. A capability not mentioned in the reviewed source remains unverified, not absent. This comparison does not certify compliance, integrations, accessibility, security or migration outcomes.