ProviderQMS

Care operations

Foxtrot for NDIS: scope, cost & buying checks

Stepsoft's Foxtrot for NDIS manages participant, plan and support records. Published packages add billing, claim export and, at larger tiers, scheduling and timesheets.

Sources checked 2026-09-24 · Research preview

Vendor-source research, not hands-on tests or a ranked endorsement. ProviderQMS sells document kits and a separate QMS product. No vendor enquiry collection or affiliate source links. How we compare.

Where it belongs in an NDIS business

Stepsoft separately markets this Foxtrot configuration to Australian NDIS providers.

What the vendor documents

  • Participant and plan records
  • Service or file notes with NDIS item numbers
  • Claim-data export for portal upload
  • Plan budgets and invoice records

Source check: 2026-09-24. Published vendor statements, not independent feature testing.

Pricing and the commitment

Published Micro A$149/month for one user, Small A$349/month for 2–5 users and Medium A$799/month for 6–20 users; GST and terms need confirmation.

Ask for the quoted edition, billing unit, minimum commitment, setup, support and exit terms in writing. Unverified pricing is not a zero-cost offer.

A useful demonstration for Foxtrot for NDIS

Record a plan-managed participant's support note and service item, export the claim file and trace payment against the budget.

Questions to resolve before choosing

  • Which tier includes the staff roster and timesheets?
  • Does portal export require manual checking or re-entry?
  • How do custom fields and participant attachments export?

Check the fit in your own workflow

Use fictional records and an everyday user. Document what they complete unaided, any workaround, the required plan and the evidence retained. A vendor statement supports shortlisting; it does not prove the workflow works for your team.

Alternatives and related comparisons

These products overlap in at least one reviewed category. Overlap does not make them equivalent or suitable for every service.