ProviderQMS

Workforce & payroll

Deputy vs GoodHuman

Compare the published scope, cost evidence and buying questions before you commit.

Sources checked 2026-09-24 · Source-based comparison

Vendor-source research, not hands-on tests or a ranked endorsement. ProviderQMS sells document kits and a separate QMS product. No vendor enquiry collection or affiliate source links. How we compare.

The decision to make

Deputy and GoodHuman both appear in our workforce & payroll research. Connect availability, skills, shifts, approved time and the payroll handoff. Start with the differences below, then test the same essential workflow. We have not used these products hands-on or established an overall winner.

Deputy vs GoodHuman: the published starting point
Buying questionDeputyGoodHuman
What does it do?Deputy handles rostering, timekeeping and payroll workflows. Its healthcare page explicitly addresses in-home care and NDIS staffing.GoodHuman connects NDIS customer records with rostering and billing. Its coordination offer adds activity records, budget views and service agreements.
Why consider it here?Workforce tool marketed to in-home care and NDIS organisations; it is not participant case management.Official pages explicitly market NDIS service delivery and coordination.
What is the cost basis?Official AU pricing lists Lite from AUD $6.75/user/month excluding tax; verify plan terms.A 50-user minimum is stated, but the published starting price unit is ambiguous; request a written quote.
What should the demo show?Fill a cancelled evening support shift and trace the approved timesheet into a SCHADS pay run.Record a coordinator's phone follow-up, reserve budget and generate a service agreement before the first booked support.

Compare the evidence, product by product

Deputy — published capabilities

  • staff rostering
  • timesheets and clocking
  • award interpretation
  • shift swap and replacement

Source check: 2026-09-24. Published vendor statements, not independent feature testing.

Questions for Deputy

  • Can shifts be matched to participant preferences and clearances?
  • Which SCHADS conditions require configuration?
  • How are split shifts and travel represented?
Read the full Deputy profile ↗

GoodHuman — published capabilities

  • Support coordination activity records
  • Participant budget views
  • Customer records and notes
  • Rostering and invoicing

Source check: 2026-09-24. Published vendor statements, not independent feature testing.

Questions for GoodHuman

  • How is the 50-user minimum billed?
  • Can support coordination notes be restricted from direct-support staff?
  • Which NDIS price updates apply automatically?
Read the full GoodHuman profile ↗

Run the same scenario in both

Build a fictional weekend roster with a shift change and travel. Approve the actual hours and reconcile the payroll export with the roster.

  • Match worker availability and required credentials to the proposed shift.
  • Change a shift and confirm who receives the update and acknowledges it.
  • Inspect the treatment of actual times, breaks, allowances and travel.
  • Validate payroll outputs with your payroll specialist; retain the approval history.

Put the quotes on the same basis

Compare active employee definitions, payroll modules, minimum seats, integration fees, onboarding and support.

Use the same volumes, currency, GST basis and billing period for both quotes. Include migration, staff training time, required companion subscriptions and the cost of retrieving records at exit. If a charge is unverified, keep it as an open question rather than treating it as free.

How to reach a decision

  1. Choose the tasks your service cannot operate without before either demonstration.
  2. Record demonstrated, partial, not demonstrated or not applicable for each task. Keep the evidence and edition name.
  3. Ask the vendor to resolve every failed essential task in writing; a high average score cannot erase it.
  4. Test a correction, permission change and export. These are part of everyday operations, not just implementation.
  5. Decide using workflow fit, full cost and your team’s capacity to change systems. Retain the written assumptions for review.

What this comparison does not establish

Workforce software is a supporting system. A claimed award feature is not a guarantee of correct payroll for your employment arrangements. A capability not mentioned in the reviewed source remains unverified, not absent. This comparison does not certify compliance, integrations, accessibility, security or migration outcomes.