Video transcript
Log an incident. See what's next.
A screen recording of a working local ProviderQMS sample, using fictional information for Provider QMS Care. The recording follows the actual controls and saves the record. No real participant information is shown.
1. Open the incident register
From the workspace, select Quality, open Incidents and choose Add incident.
2. Record what happened
Enter the title, “Trip hazard spotted at the entry”. Record the known facts: a loose mat was found at the entry, with no fall or injury observed. Add when the issue became known and its location.
3. Record the response and save
Record that the mat was removed and the entry checked and kept clear. Assign Daniel to review the cause and reporting decision. Save the first report. The reporting assessment stays at “Needs a decision”.
4. See the next step in the overview
Return to Home. The saved incident appears with its next review. Open the record again to continue, then reload the overview to confirm the saved item is still available.
This demonstration covers initial capture and follow-up visibility. It does not show a completed reporting assessment or a notification to the NDIS Commission. An authorised person makes the relevant decisions.