Vendor explicitly describes an NDIS provider platform.
What the vendor documents
- Participant funding, support plans and notes
- Drag-and-drop rostering
- Incident and compliance tracking
- PRODA invoicing and two-way Xero sync
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Pricing and the commitment
Current price not verified; request a written quote.
Ask for the quoted edition, billing unit, minimum commitment, setup, support and exit terms in writing. Unverified pricing is not a zero-cost offer.
A useful demonstration for My Care CRM
Onboard a participant, record a worker's offline check-in and confirm the service reaches the claim and Xero reconciliation.
Questions to resolve before choosing
- Which functions work offline and how are conflicts resolved?
- What claim status is synchronised back from PRODA?
- How are incident and participant records exported?
Check the fit in your own workflow
Use fictional records and an everyday user. Document what they complete unaided, any workaround, the required plan and the evidence retained. A vendor statement supports shortlisting; it does not prove the workflow works for your team.
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These products overlap in at least one reviewed category. Overlap does not make them equivalent or suitable for every service.
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