Compare the evidence, product by product
HPA Plus — published capabilities
- staff and shift rosters
- timesheet sync to Xero
- participant invoice drafting
- document expiry tracking
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Questions for HPA Plus
- Which NDIS price rules are checked?
- How are Xero sync failures retried?
- What documents and expiry alerts are included?
MYP — published capabilities
- Participant records, documents and permissions
- Rostering and mobile worker check-in
- Progress notes linked to goals
- NDIA integration for service bookings and claims
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Questions for MYP
- Which modules are included for support coordination?
- How are participant portal permissions and invoice approvals configured?
- What exactly is exchanged with PRODA or PACE?
Run the same scenario in both
Build a fictional weekend roster with a shift change and travel. Approve the actual hours and reconcile the payroll export with the roster.
- Match worker availability and required credentials to the proposed shift.
- Change a shift and confirm who receives the update and acknowledges it.
- Inspect the treatment of actual times, breaks, allowances and travel.
- Validate payroll outputs with your payroll specialist; retain the approval history.
Put the quotes on the same basis
Compare active employee definitions, payroll modules, minimum seats, integration fees, onboarding and support.
Use the same volumes, currency, GST basis and billing period for both quotes. Include migration, staff training time, required companion subscriptions and the cost of retrieving records at exit. If a charge is unverified, keep it as an open question rather than treating it as free.
How to reach a decision
- Choose the tasks your service cannot operate without before either demonstration.
- Record demonstrated, partial, not demonstrated or not applicable for each task. Keep the evidence and edition name.
- Ask the vendor to resolve every failed essential task in writing; a high average score cannot erase it.
- Test a correction, permission change and export. These are part of everyday operations, not just implementation.
- Decide using workflow fit, full cost and your team’s capacity to change systems. Retain the written assumptions for review.
What this comparison does not establish
Workforce software is a supporting system. A claimed award feature is not a guarantee of correct payroll for your employment arrangements. A capability not mentioned in the reviewed source remains unverified, not absent. This comparison does not certify compliance, integrations, accessibility, security or migration outcomes.