Compare the evidence, product by product
Brevity — published capabilities
- Client and employee management
- Service scheduling and resourcing
- Billing and payroll workflows
- Support coordination and allied health solutions
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Questions for Brevity
- What counts as a billable client in each package?
- Which service-line modules are in the quote?
- Can all records and attachments be exported together?
Cliniko — published capabilities
- appointment scheduling
- treatment records
- NDIS hourly-rate billable items and decimal quantities
- patient cases for NDIS funding tracking
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Questions for Cliniko
- Which NDIS billing fields need manual setup?
- How are external claim rejections reconciled?
- Can cases distinguish concurrent funding plans?
Run the same scenario in both
Book a fictional NDIS therapy appointment, record the supplied assessment information, prepare the invoice and share a report through an approved channel.
- Show intake, consent and restrictions on who can see clinical information.
- Demonstrate practitioner note templates, amendments and supervisor review where needed.
- Separate appointment duration, delivered quantity, travel and cancellation handling.
- Export the clinical record and attachments without losing authorship or dates.
Put the quotes on the same basis
Model practitioners, locations, support staff, messages, telehealth, AI features and payments, using the same GST and billing-term assumptions.
Use the same volumes, currency, GST basis and billing period for both quotes. Include migration, staff training time, required companion subscriptions and the cost of retrieving records at exit. If a charge is unverified, keep it as an open question rather than treating it as free.
How to reach a decision
- Choose the tasks your service cannot operate without before either demonstration.
- Record demonstrated, partial, not demonstrated or not applicable for each task. Keep the evidence and edition name.
- Ask the vendor to resolve every failed essential task in writing; a high average score cannot erase it.
- Test a correction, permission change and export. These are part of everyday operations, not just implementation.
- Decide using workflow fit, full cost and your team’s capacity to change systems. Retain the written assumptions for review.
What this comparison does not establish
Clinical systems serve different professions. NDIS billing support, clinical suitability and record-governance obligations each require separate checks. A capability not mentioned in the reviewed source remains unverified, not absent. This comparison does not certify compliance, integrations, accessibility, security or migration outcomes.