Compare the evidence, product by product
CareVision — published capabilities
- Service-plan quotes tied to NDIS price guide
- Rostering with qualification checks
- Policy distribution and staff sign-off
- Feedback and incident forms
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Questions for CareVision
- Which price-guide version is held for an accepted quote?
- How are qualification overrides approved?
- Can policy acknowledgements and incident records be exported?
ionMy — published capabilities
- policy management
- real-time reporting
- audit trails
- action tracking and performance monitoring
Source check: 2026-09-24. Published vendor statements, not independent feature testing.
Questions for ionMy
- Which NDIS Practice Standard mapping is supplied?
- Can incidents be recorded and escalated?
- Where is Australian tenant data hosted?
Run the same scenario in both
Record a fictional service incident, assign review and improvement actions, revise a controlled procedure and retrieve the evidence trail.
- Separate confidential incident information by role and responsibility.
- Record event, awareness and notification times without overwriting the original account.
- Link an action to an owner, due date, verification and evidence of effectiveness.
- Retrieve current and superseded documents with approval history.
Put the quotes on the same basis
Compare modules, entities, locations, users, implementation, policy content licences and support.
Use the same volumes, currency, GST basis and billing period for both quotes. Include migration, staff training time, required companion subscriptions and the cost of retrieving records at exit. If a charge is unverified, keep it as an open question rather than treating it as free.
How to reach a decision
- Choose the tasks your service cannot operate without before either demonstration.
- Record demonstrated, partial, not demonstrated or not applicable for each task. Keep the evidence and edition name.
- Ask the vendor to resolve every failed essential task in writing; a high average score cannot erase it.
- Test a correction, permission change and export. These are part of everyday operations, not just implementation.
- Decide using workflow fit, full cost and your team’s capacity to change systems. Retain the written assumptions for review.
What this comparison does not establish
A quality system supports governance. It cannot itself establish compliance, decide reportability or guarantee a certification outcome. A capability not mentioned in the reviewed source remains unverified, not absent. This comparison does not certify compliance, integrations, accessibility, security or migration outcomes.